Privacy Policy

Last Updated: Sep 30, 2026

Dentridge Inc. ("Dentridge," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Dentridge collects, uses, discloses, retains, and protects personal information when you visit dentridge.ca (the "Website"), contact us, inquire about our programs, register for a course or educational program, or otherwise interact with Dentridge.

Dentridge is a remote business operated from Burlington, Ontario, Canada. We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws.

1. Information We Collect

We collect personal information only when reasonably necessary for the purposes described in this Privacy Policy.

Depending on how you interact with Dentridge, the information we collect may include:

• Your name

• Email address

• Telephone number

• Professional information, such as your profession, practice, and dental background

• Professional credentials, such as your dental licence or registration details and qualifications, used to confirm your eligibility for a program

• Information you provide when making an inquiry

• Course or program registration information

• Information necessary to coordinate your participation in a program

• Accommodation or travel-related information when you ask us to help with arrangements

• Payment confirmation details, such as the payer's name, email address, amount, and date of payment

• Communications and correspondence between you and Dentridge

• Any other information you choose to provide to us

We do not collect more personal information than is reasonably necessary for the purpose for which it is collected.

2. Information Collected Through the Website

When you visit the Website, certain technical information may be collected automatically by our hosting provider or other technologies used to operate and secure the Website. This may include:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of access

• Referring website

This information is used to operate, maintain, secure, and improve the Website.

3. How We Use Personal Information

Dentridge uses personal information for the following purposes:

• Responding to inquiries and requests

• Providing information about Dentridge programs and courses

• Confirming your eligibility for a program, including verifying your professional credentials

• Processing registrations and enrollments

• Communicating with participants about programs and services

• Coordinating educational and clinical programs

• Coordinating accommodation, transportation, or other arrangements you request in connection with a program

• Confirming payments and maintaining financial records

• Maintaining business records

• Operating and improving our Website and services

• Protecting the security of our Website, systems, and business

• Detecting and preventing fraud or unauthorized activity

• Complying with legal and regulatory requirements

If we want to use your personal information for a purpose not described here, we will identify that purpose and obtain your consent where required, unless the use is otherwise permitted or required by law.

4. Payment Information

Dentridge accepts payments through PayPal and Interac e-Transfer. We do not collect or store credit card numbers, bank account numbers, or PayPal login credentials.

When you pay through PayPal, your payment information is handled by PayPal and is subject to PayPal's privacy policy. PayPal provides us with basic transaction details, such as your name, email address, the amount, and the date.

For e-Transfer payments, we receive the sender's name, email address or phone number, the amount, and the date, as provided by your financial institution.

We keep these transaction details to confirm payments, associate them with your registration, and maintain the financial records required by law.

5. Email Communications and Marketing

Dentridge may introduce email newsletters and promotional communications in the future.

We will send commercial electronic messages only in accordance with Canada's Anti-Spam Legislation (CASL), which means obtaining your consent where required. Every promotional message will identify Dentridge and include a simple way to unsubscribe.

You may unsubscribe at any time using the link in any promotional email or by contacting us at info@dentridge.ca . We will process unsubscribe requests within 10 business days.

Unsubscribing does not stop us from sending necessary non-promotional messages about a registration, transaction, inquiry, or service you have requested.

6. Cookies and Analytics

The Website uses cookies or similar technologies that are necessary for its operation, security, and functionality.

You can manage, block, or delete cookies at any time through your web browser settings. Blocking necessary cookies may affect how some parts of the Website work.

Dentridge does not currently use Google Analytics or any other analytics, advertising, or third-party tracking technologies on the Website.

If we choose to use Google Analytics or any other third-party analytics service in the future, we will first update this Privacy Policy to explain what information is collected, how it is collected, the purposes for which it is used, and the privacy choices available to you.

7. Third-Party Services and Websites

Dentridge uses third-party service providers to help operate its business and Website, including providers of:

• Website hosting and security

• Payment processing

• Email and communications

• Online forms

• Course or program coordination

• Accommodation or transportation arrangements

We require our service providers to protect personal information and to use it only for the services they provide to us.

The Website may contain links to third-party websites. Those websites operate independently of Dentridge and have their own privacy policies. We are not responsible for their privacy practices.

8. Disclosure of Personal Information

Dentridge does not sell or rent your personal information.

We disclose personal information only when reasonably necessary to operate our business and provide our services. This may include disclosure to:

• Service providers working on our behalf

• Educational institutions, program partners, instructors, clinical partners, or program coordinators involved in delivering a program

• Accommodation or transportation providers, when needed to provide a service you requested

• Payment processors

• Professional advisors, such as accountants, lawyers, or insurers

• Government authorities, where required or permitted by law

• A purchaser, successor, or other party involved in a business transaction involving Dentridge, subject to applicable law

We limit each disclosure to the information reasonably necessary for its purpose.

9. International Processing

Some of Dentridge's programs, program partners, and service providers are located outside Canada. As a result, personal information may be transferred to, stored in, or processed in another country when necessary to provide a service you have requested or to coordinate your participation in an international program.

Personal information held outside Canada is subject to the laws of the country where it is held. It may be accessible to the courts, law enforcement, and national security authorities of that country.

We limit the information we transfer to what is necessary for the purpose. We take reasonable steps, including contractual measures where appropriate, to require partners and service providers outside Canada to protect personal information to a standard comparable to this Privacy Policy.

10. Consent

Where required by law, Dentridge will obtain your consent to collect, use, and disclose your personal information.

The type of consent we obtain may depend on the nature and sensitivity of the information and the circumstances in which it is collected.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may prevent us from providing some services, such as enrolling you in a program that requires credential verification. We will explain any such consequences when you contact us.

11. Safeguards and Breach Notification

Dentridge uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. These protect personal information against loss, theft, and unauthorized access, collection, use, disclosure, copying, modification, or destruction.

No method of transmitting or storing information electronically is completely secure, so we cannot guarantee absolute security.

If a breach of security safeguards involving your personal information creates a real risk of significant harm to you, we will notify you and report the breach to the Office of the Privacy Commissioner of Canada, as required by PIPEDA. We keep a record of every breach of security safeguards.

12. Retention of Personal Information

Dentridge retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and financial records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When personal information is no longer required, Dentridge will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal, accounting, or regulatory requirements.

13. Access and Correction

You have the right to request access to the personal information Dentridge holds about you and to ask how it has been used and to whom it has been disclosed.

You may also ask us to correct information that is inaccurate or incomplete.

To make a request, contact our office at info@dentridge.ca . We may need to verify your identity before responding. If we cannot give you access to some information, we will explain why, subject to any legal restrictions.

14. Questions and Complaints

If you have a question, concern, or complaint about how Dentridge handles your personal information, please contact our office at info@dentridge.ca . We will investigate every complaint and address any concerns.

If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

15. Children's Privacy

Dentridge's programs are intended for adult dental professionals. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us at info@dentridge.ca and we will delete it.

16. Changes to This Privacy Policy

Dentridge may update this Privacy Policy from time to time to reflect changes to our services, Website, business practices, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically for the latest information about our privacy practices.

If we make significant changes to how we use or disclose personal information, we will seek your consent where required.

17. Contact Us

If you have questions about this Privacy Policy or Dentridge's privacy practices, please contact:

Dentridge 

Email: info@dentridge.ca  

Website: dentridge.ca